When I’m testing, I am usually testing on two main things: keyboard-based navigation and screen readers. Some screen readers change the functions on a keyboard or the tap interface of mobile devices and there’s a lot of variation in how all of these work.
Question: How do screen reader users navigate through email clients?
I think one of the hardest mental leaps to make in accessibility is wrapping your head around how different people interact with digital products we all use every day.
Question: Do screen readers impact tracking pixels?
A tracking pixel is an important part of our email marketing campaigns. When a tracking pixel is loaded, it signifies that the email has been opened. So, I think we’re trying to determine if screen reader users can be included in tracking pixel data.